Supported and Unsupported Devices for UniHosted
When managing your UniFi network through UniHosted, it's essential to know which devices are supported. Below, we'll break down the supported and unsupported devices to help you plan your network deployments.
Table of Contents
Supported Devices
UniFi Access Points
- Supported: Current-generation UniFi Access Points.
- Unsupported: Older, end-of-life (EOL) models.
UniFi Cloud Gateway
- Supported: UniFi Express (functions as an access point).
UniFi Switches
- Supported: All UniFi switch models.
UniFi Gateways
- Supported Models:
- USG 3P
- USG Pro 4
- UXG Lite
- UXG Max
- UXG Pro
- UXG Enterprise
Accessories
UniFi accessories fully supported by UniHosted include:
- UBB, UBB-XG
- U-LTE, U-LTE Pro
- USP Plug
- UCI
- USP-Strip
- USP-RPS
- USP-PDU-Pro
- USP-PDU-HD
Unsupported Devices
UniFi Cloud Gateways
The following devices are not supported, as they run their own UniFi controller onboard, making external management through UniHosted impossible:
- UDM
- UDM Pro
- UDM SE
- UDR
- UDW
- UCG Ultra
Other UniFi Product Lines
These product lines are designed for specific use cases and are not managed by UniHosted:
- UniFi Video
- UniFi Protect
- UniFi Access
- UniFi UID
- UniFi Talk
- UniFi Connect
Other Ubiquiti Products
Products such as EdgeRouters and EdgeSwitches are part of the UISP ecosystem and are not compatible with UniFi or UniHosted management.
Why Are Some Devices Unsupported?
Devices like UniFi Cloud Gateways (e.g., UDM or UDM Pro) come with a built-in UniFi instance, which means they cannot be externally managed via UniHosted. Additionally, certain product lines (e.g., UniFi Protect or EdgeRouters) are built for specific ecosystems, such as UISP or standalone applications, and are not designed to integrate with UniFi controllers.