Supported and Unsupported Devices
Learn which UniFi devices are supported for management through UniHosted, including access points, switches, gateways, and accessories. Understand why some devices, like UDMs and EdgeRouters, are not compatible.
| Device Name | Category | Support Status | Notes |
|---|---|---|---|
| U6 Enterprise | Access Point | ✓ Supported | WiFi 6E |
| U6 Enterprise In-Wall | Access Point | ✓ Supported | WiFi 6E, wall-mount |
| U6 Long-Range | Access Point | ✓ Supported | WiFi 6 |
| U6 Lite | Access Point | ✓ Supported | Entry-level WiFi 6 |
| U6 Mesh | Access Point | ✓ Supported | Outdoor mesh |
| U6 Pro | Access Point | ✓ Supported | High-performance WiFi 6 |
| U6+ Pro | Access Point | ✓ Supported | Enhanced WiFi 6 |
| U6 Extender | Access Point | ✓ Supported | Mesh extender |
| U7 Pro | Access Point | ✓ Supported | WiFi 7 |
| U7 Pro Max | Access Point | ✓ Supported | High-performance WiFi 7 |
| U7 Pro Wall | Access Point | ✓ Supported | In-wall WiFi 7 |
| U7 Outdoor | Access Point | ✓ Supported | Outdoor WiFi 7 |
| UAP-AC series | Access Point | ✓ Supported | HD, SHD, Lite, LR, Pro, Mesh |
| UAP-nanoHD | Access Point | ✓ Supported | Compact HD |
| UAP-FlexHD | Access Point | ✓ Supported | Flexible mounting |
| UAP legacy models | Access Point | ✓ Supported | All older UAP devices |
| USW-Pro-48-PoE | Switch | ✓ Supported | Enterprise 48-port PoE |
| USW-Pro-48 | Switch | ✓ Supported | Enterprise 48-port |
| USW-Pro-24-PoE | Switch | ✓ Supported | Enterprise 24-port PoE |
| USW-Pro-24 | Switch | ✓ Supported | Enterprise 24-port |
| USW-Enterprise-48-PoE | Switch | ✓ Supported | Layer 3, 48-port PoE |
| USW-Enterprise-24-PoE | Switch | ✓ Supported | Layer 3, 24-port PoE |
| USW-24-PoE | Switch | ✓ Supported | Standard 24-port PoE |
| USW-48-PoE | Switch | ✓ Supported | Standard 48-port PoE |
| USW-Flex | Switch | ✓ Supported | 5-port outdoor PoE |
| USW-Flex-Mini | Switch | ✓ Supported | 5-port compact |
| USW-Lite-8-PoE | Switch | ✓ Supported | 8-port PoE |
| USW-Lite-16-PoE | Switch | ✓ Supported | 16-port PoE |
| USW legacy models | Switch | ✓ Supported | All older USW devices |
| UDM | Gateway | ✓ Supported | Dream Machine (AP mode) |
| UDM-Pro | Gateway | ✓ Supported | Dream Machine Pro (bridge mode) |
| UDM-SE | Gateway | ✓ Supported | Dream Machine SE (bridge mode) |
| UDR | Gateway | ✓ Supported | Dream Router (AP mode) |
| USG | Gateway | ✓ Supported | Security Gateway |
| USG-Pro-4 | Gateway | ✓ Supported | 4-port security gateway |
| UCG-Ultra | Gateway | ✓ Supported | Cloud Gateway Ultra |
| UXG-Pro | Gateway | ✓ Supported | Pro gateway |
| G4 Doorbell | Camera | ✓ Supported | Video doorbell |
| G4 Doorbell Pro | Camera | ✓ Supported | Enhanced doorbell |
| G5 Bullet | Camera | ✓ Supported | 5th gen bullet cam |
| G5 Dome | Camera | ✓ Supported | 5th gen dome cam |
| G5 Flex | Camera | ✓ Supported | 5th gen flexible mount |
| G5 Pro | Camera | ✓ Supported | 5th gen professional |
| G4 Bullet | Camera | ✓ Supported | 4th gen bullet cam |
| G4 Dome | Camera | ✓ Supported | 4th gen dome cam |
| G4 Instant | Camera | ✓ Supported | Wire-free camera |
| G4 PTZ | Camera | ✓ Supported | Pan-tilt-zoom |
| G3 series | Camera | ✓ Supported | Legacy Protect cameras |
| AI 360 | Camera | ✓ Supported | 360° AI camera |
| AI Bullet | Camera | ✓ Supported | AI-powered bullet cam |
| AI Theta | Camera | ✓ Supported | Discreet AI camera |
| UA-Pro | Access | ✓ Supported | Access reader pro |
| UA-Lite | Access | ✓ Supported | Compact access reader |
| UA-Hub | Access | ✓ Supported | Access control hub |
| UA-G2-Pro | Access | ✓ Supported | Gen2 pro reader |
| UA-G2-Lite | Access | ✓ Supported | Gen2 lite reader |
| BeaconHD | Other | ✓ Supported | Mesh WiFi extender |
| Building Bridge | Other | ✓ Supported | Long-range bridge |
| Power Backup | Other | ✓ Supported | SmartPower redundancy |
| Smart Power Plug | Other | ✓ Supported | Smart outlet |
| Unifi LED Panels | Other | ✓ Supported | LED lighting (controller required) |
| mFi devices | Other | ✓ Supported | Limited, deprecated |
| EdgeRouter series | Gateway | ✗ Unsupported | EdgeOS firmware |
| EdgeSwitch series | Switch | ✗ Unsupported | EdgeOS firmware |
| Unifi VoIP phones | Other | ✗ Unsupported | Legacy product line |
| AirFiber | Other | ✗ Unsupported | AirMAX point-to-point |
| AirMax sector antennas | Other | ✗ Unsupported | UISP/UNMS required |
| AirMax stations | Other | ✗ Unsupported | UISP/UNMS required |
| Legacy Unifi Video NVR | Other | ✗ Unsupported | Replaced by Protect |
| Unifi Talk | Service | ✗ Unsupported | Requires local appliance |
| Unifi Connect | Service | ✗ Unsupported | LED/display management hardware |
| Unifi Access (full system) | Service | ✗ Unsupported | Requires local hub hardware |
| Unifi Identity | Service | ✗ Unsupported | ID management platform |
| Third-party devices | Other | ✗ Unsupported | No Unifi controller integration |
| Custom firmware devices | Other | ✗ Unsupported | Modified/Unifi OS required |
| L2 discovery devices | Other | ✗ Unsupported | No remote adoption support |
| Cloud Key locked devices | Other | ✗ Unsupported | Hardware-tied |
Why Some Devices Are Not Supported
Different Firmware Platforms
EdgeRouter/EdgeSwitch devices run on EdgeOS, a completely different operating system from Unifi OS. These devices are managed through a web interface or CLI, not the Unifi Network Controller. They were designed for advanced users who need routing features beyond what Unifi OS provides.
Alternative Management Systems
AirMAX devices (including AirFiber, sector antennas, and stations) use UNMS/UISP (Unifi Network Management System), a separate platform designed for WISP operators. These devices run AirOS firmware and cannot be adopted by Unifi Network Controller.
Hardware Appliance Dependencies
Unifi Talk, Connect, and Access require local hardware appliances to function:
- Talk needs a Talk application host (UDM-Pro/SE, UNVR, or Cloud Key)
- Connect requires Connect Display or LED panels with local control
- Access requires the Access Hub hardware for door control
These services cannot run purely on hosted controllers without the supporting local infrastructure.
Legacy Product Replacements
Unifi Video was Ubiquiti's original camera NVR system, completely replaced by Unifi Protect. Video NVR hardware and software are end-of-life and incompatible with modern Protect systems.
mFi sensors and controllers were deprecated years ago and receive no firmware updates or controller support.
Technical Limitations
Third-party devices lack the Unifi discovery protocols and controller integration required for adoption. They cannot communicate with Unifi Network Controller.
Layer 2 discovery devices rely on local network broadcast traffic to find controllers. Remote hosted controllers operate at Layer 3 (IP routing), making L2 discovery impossible across networks. These devices require direct SSH adoption or DHCP/DNS configuration instead.
L3 Adoption Methods
For remote hosted controllers, devices must be adopted via Layer 3 methods:
- DHCP Option 43 — Configure your local DHCP server with the controller IP
- DNS method — Set
unifiDNS record pointing to controller - SSH adoption — Direct SSH into device and run
set-informcommand - Mobile app — Use Unifi Network mobile app for initial setup
Notes
- All Unifi OS consoles (UDM, UDR, UCG) can connect to hosted controllers when configured in bridge/AP mode
- Protect cameras require local Protect hardware (UDM-Pro, UDM-SE, UNVR, or Cloud Key Gen2 Plus)
- Access control requires local Access hardware