Setup your own custom domain

With the UniHosted you can easily set up custom domains for your UniFi Controller directly from your dashboard.

dashboard unifi domains

Adding a Custom Domain

1. Navigate to your server's domain settings in the UniHosted dashboard:

   • Go to your server overview
   • Click on the "Domains" tab in the navigation

2. Add your domain:

   • Click "Add new domain"
   • Enter your desired domain name (e.g., unifi.yourdomain.com)
   • The system will automatically validate your domain configuration

DNS Configuration

Before adding the domain in the dashboard, you'll need to configure your DNS settings:

1. Navigate to your DNS provider (Cloudflare, GoDaddy, etc.)

2. Create a CNAME record:

   • Name/Host: Your subdomain (e.g., unifi)
   • Target/Value: Your controller's hostname (displayed in the dashboard as [hostname].unifi.unihosted.com)
   • TTL: Auto or 300 seconds

Example DNS Configuration

Cloudflare Users

If you're using Cloudflare, ensure:

• Proxy Status: Turn OFF the proxy (gray cloud icon)
• This allows UniHosted to handle SSL certificate management properly

Validation and Setup

1. Automatic validation: The dashboard will check your CNAME record automatically
2. Real-time feedback: You'll see immediate feedback if your DNS configuration needs adjustment
3. Guided setup: The system will show you exactly what DNS records to create if they're missing or incorrect

Domain Management

Once your domain is added:

• Primary domain: Your first custom domain becomes the primary domain
• Multiple domains: You can add additional secondary domains as needed
• SSL certificates: Automatically provisioned and renewed
• Domain removal: Easily remove domains through the dashboard

Domain Status

The dashboard shows:

• Domain name: Your custom domain
• IP address: The server's IP address
• Type: Primary or Secondary designation
• Actions: Options to manage or remove the domain

Important Notes

• CNAME vs A-record: Always use CNAME records as we may need to change underlying IP addresses
• SSL handling: UniHosted automatically handles SSL certificate provisioning and renewal
• Validation required: Your DNS must be properly configured before the domain can be added
• Processing time: Domain changes may take a few minutes to propagate

Troubleshooting

If you encounter issues:

1. DNS propagation: Wait up to 24 hours for DNS changes to fully propagate
2. CNAME validation: Ensure your CNAME points to the correct target shown in your dashboard
3. Proxy settings: If using Cloudflare, ensure proxy is disabled
4. Support: Contact our support team if you need assistance