Alternatives
Looking for a Cloud UniFi Alternative? Try UniHosted
Looking for a Cloud UniFi alternative? UniHosted offers better support, full update control, and a free plan—built for MSPs managing client networks
Written by Iron Brands
Co-Founder at UniHosted
Published July 30, 2025
UniHosted
Managed UniFi hosting
Cloud UniFi
Managed UniFi hosting
Cloud UniFi is one of the more affordable UniFi hosting providers. They offer private controllers, nightly backups, and basic support. If you’re looking for a simple, low-cost UniFi setup, they can work.
But if you're managing client networks at scale, you might want more visibility, better support, and clearer product transparency.
UniHosted is built for MSPs who need reliability, features, and real support.
Why some MSPs look for Cloud UniFi alternatives
Cloud UniFi markets itself as a reliable option, with prices starting around $15 per month. They include monitoring, nightly backups, and patch management, but there are tradeoffs:
- There’s no public roadmap or visible team
- No online reviews or verifiable customer base
- No free plan to test before committing
- Support is described as "basic"
- Minimal visibility into update policy or backup recovery options
For critical client infrastructure, that lack of transparency may be a dealbreaker.
Cloud UniFi vs UniHosted
A side-by-side look at the features that matter for MSPs.
| Feature | Cloud UniFi | UniHostedBest for MSPs |
|---|---|---|
| Starting price | Starting at $15/month | Starting at $59/month (125 devices) |
| Free plan | Not available None | Included Up to 5 devices |
| Support quality | Limited Basic only | Included Chat, email, video |
| Update control | Limited Limited info | Included Tested and delayable |
| Backup access | Limited Not user-facing | Included Snapshot + restore |
| Custom domain + SSL | Unclear Not documented | Included Included on all plans |
| Visibility / trust | Limited No public info | Transparent Transparent, real team |
Why MSPs choose UniHosted
You get everything you expect from a modern UniFi host:
- Instant deployment
- Central controller for all your sites
- Automated daily backups
- UniFi updates you control
- SSL, domain management, and access control
- Human support that actually responds
Unlike Cloud UniFi, we are transparent. Our team, pricing, features, and plans are fully public. And you can test the product for free.
Already using Cloud UniFi? We’ll help you switch over with no downtime or reconfiguration. Just restore your backup and re-adopt devices. Migration takes under an hour.
Final thoughts
Cloud UniFi offers a simple entry point into UniFi hosting, but for MSPs that need long-term reliability, direct support, and full platform control, it may not go far enough.
UniHosted was built with MSPs in mind. You get scalable pricing, predictable performance, and a support team that knows UniFi inside out. Feel free to give us a try!