Alternatives
Looking for a Cloud UniFi alternative? Try UniHosted
Compare Cloud UniFi with UniHosted: support by plan, backups, EU controller hosting and migration assistance. See what Free and paid plans include.
Written by Iron Brands
Co-Founder at UniHosted
Published July 30, 2025
UniHosted
Managed UniFi hosting
Cloud UniFi
Managed UniFi hosting
Cloud UniFi offers private controllers, nightly encrypted backups and UniFi support. Its client portal includes backup downloads, restore options and update controls. Those are useful features to compare alongside price.
If you are considering UniHosted, the main questions are which support level you need, where you want your controller hosted and how you will move your existing devices.
What to compare when choosing a Cloud UniFi alternative
Start with the plan that covers your device count. Then compare the support channels, backup access and migration assistance you will use.
Cloud UniFi lists private servers, nightly encrypted backups, monitoring and expert support across its plans. Its portal lets customers choose when to update their controllers.
UniHosted's Core plan includes email and chat support. Scale includes founder-led support. Every paid plan includes a dedicated controller, daily backups, custom domains, IP access control and migration assistance.
Cloud UniFi vs UniHosted
A side-by-side look at the features that matter for MSPs.
| Feature | Cloud UniFi | UniHostedFor MSPs |
|---|---|---|
| Controller | Included Private server | By plan Dedicated on paid plans; shared on Free |
| Backups | Included Nightly encrypted backups; portal access | Paid plans Daily backups on paid plans; none on Free |
| Support | Included UniFi support; requests through the portal | By plan Core: email/chat. Scale: founder-led. Free: no support. |
| Updates | Portal controls Choose when to update through the portal | Staged rollout Internal testing and stability checks, then Free before paid |
Feature descriptions checked against Cloud UniFi's website on 18 September 2026. Check its pricing page and UniHosted pricing for the device tier you need.
Choosing an EU controller location
UniHosted is a Dutch company. Our Nuremberg deployment uses Hetzner in Germany, giving you a controller hosted in Germany with a German infrastructure provider.
That describes the controller location. Ask our team about backup locations, dashboard processing and the DPA for your plan if you have specific data-processing requirements.
Moving to UniHosted
Migration assistance is included with every paid plan, including moves from Cloud UniFi or self-hosting. We check your supported devices and controller version before agreeing on the steps.
You can also try Free first: up to five supported devices on one site, on a shared controller. Free excludes support, backups, custom domains, backup import and IP access control. We help you migrate when you move to a paid plan.
Final thoughts
For MSPs that want a dedicated controller with migration assistance, UniHosted includes both on every paid plan. Choose Core for email and chat support, or Scale for founder-led support.
Try Free with up to five devices. No credit card required.