Alternatives
Official UniFi Hosting vs UniHosted (2026)
Official UniFi Hosting is Ubiquiti's own cloud-hosted UniFi control plane — a paid subscription managed through Site Manager at unifi.ui.com. UniHosted is managed UniFi hosting built for MSPs, with a free shared tier and dedicated paid plans with support. Here's how they compare.
Written by Iron Brands
Co-Founder at UniHosted
Published August 26, 2026
UniHosted
Managed UniFi hosting
Official UniFi Hosting
Ubiquiti
| Category | UniHosted | Official UniFi Hosting (Ubiquiti) |
|---|---|---|
| What it is | Managed UniFi hosting built for MSPs | Ubiquiti's own cloud-hosted UniFi control plane |
| Pricing model | Paid: dedicated controller, unlimited sites; Free: one shared site | Two plans by device count: up to 100 or up to 1,000 devices |
| Entry price | Free (up to 5 devices) | $29/month (up to 100 devices) |
| Free tier | Yes | No (trial available) |
| Multi-client / MSP fit | Paid dedicated controllers; choose your client/site arrangement | Confirm client separation and access requirements |
| Custom domain | Paid plans only | Managed through Site Manager; confirm custom-domain options |
| Daily backups | Daily backups on paid plans; none on Free | Confirm backup and restore terms |
| Migration help | Included with every paid plan | Confirm migration assistance with Ubiquiti |
| Support | Core: email/chat; Scale: founder-led support | Standard Ubiquiti support channels |
| UniFi applications | UniFi Network | UniFi Network; confirm other application support |
| Gateway requirements | Supported gateways without a built-in controller; UDM not compatible | Independent gateway (UXG) for gateway features |
Looking for the full landscape? See our UniFi hosting options compared for managed providers, Cloud Keys, and self-hosted setups.
What Is Official UniFi Hosting?
Official UniFi Hosting is Ubiquiti's own hosting service for the UniFi control plane — no Cloud Gateway, CloudKey, or self-hosted server required.
It is sold as a subscription through the UI Store. Its sign-up flow lists two plans: $29/month for up to 100 devices or $99/month for up to 1,000 (€29 and €99 in the EU, September 2026). Once set up, the instance is managed through UniFi Site Manager at unifi.ui.com — the same interface used for Cloud Gateways and CloudKeys.
The store advertises UniFi Network hosting and optional pairing with a UXG gateway. Check application compatibility, support and cancellation terms for the subscription you choose.
Where Official UniFi Hosting fits
Compare the service with your client separation, support and migration requirements.
Where it works well
- First-party hosting, run and operated by Ubiquiti itself
- Single-organization deployments without client separation needs
- Network-only management — no need for Protect, Access, or other apps
- Teams already working in Site Manager at unifi.ui.com
- Plans for up to 100 devices ($29/month) or up to 1,000 ($99/month)
What MSPs should check
- Compare the subscription price for your device count
- Confirm controller separation for each client
- Check custom-domain requirements
- Confirm migration help and support channels
- Review cancellation and data-retention terms
Pricing Compared
Official UniFi Hosting scales by device-count tier. UniHosted paid controllers include unlimited sites. Free covers five devices on one shared site.
| Plan | Devices | Monthly |
|---|---|---|
| UniHosted Free | 5 | Free |
| UniHosted Core | 125 | €59 |
| UniHosted Scale | 500 | €149 |
| UniHosted Enterprise | 500+ | Custom pricing |
| Official UniFi Hosting | Up to 100 | $29 |
| Official UniFi Hosting | Up to 1,000 | $99 |
UniHosted annual billing saves two months. All paid UniHosted plans include daily backups, migration tools, custom domains, and support (email/chat on Core, founder-led on Scale). Full details on the pricing page.
Frequently Asked Questions
The practical details about hosting, migrating, and managing UniFi in the cloud.
No. Official UniFi Hosting is a paid subscription: $29/month for up to 100 devices or $99/month for up to 1,000. UniFi Site Manager at unifi.ui.com is free. It is a management layer and doesn't host the controller itself. UniHosted offers a free tier for up to 5 devices.