Looking for a HostiFi alternative?

If you are looking for a HostiFi alternative, shortlist UniHosted, Official UniFi Hosting and CloudUnifi. Compare the plan that covers your devices and the support your team needs. HostiFi can still be the right choice when its price and service fit your setup.

We run UniHosted, a competing provider. This comparison uses published plan details checked on September 24, 2026. All dollar amounts are USD. We have not independently benchmarked the providers' uptime, support response times or migration processes.

Which HostiFi alternative fits your network?

Official UniFi Hosting is Ubiquiti's own cloud option. UniHosted Core includes 125 devices, unlimited sites, custom domains and daily backups. CloudUnifi offers private hosting, monitoring and a portal for backups and updates; new subscriptions run UniFi OS Server.

Sources: UniHosted plans, Official UniFi Hosting and CloudUnifi. Compare the exact subscription you would buy, including its billing currency.

HostiFi pricing: monthly and annual plans

HostiFi's standard plans include unlimited sites and users. The annual option requires a full yearly payment; the saving below compares it with twelve monthly payments.

The annual totals average approximately $16.58, $83.25 and $208.25 per month, paid upfront. Confirm taxes, upgrade terms and the final invoice with HostiFi before subscribing. See HostiFi's current plans.

The next published monthly tier after $19 is $99, an $80 increase. After 250 devices, the $249 tier adds $150/month. You may need a higher tier before reaching its capacity if you require a particular support channel or feature.

HostiFi review: support, backups and limitations

HostiFi provides managed UniFi hosting. Its entry plan includes migration assistance and automated updates. Support channels and backup retention differ by tier.

The table reflects HostiFi's pricing cards. Other HostiFi pages describe live chat, phone and email support, custom domains and update testing without naming a tier; confirm what applies to your plan before buying.

These are published features, not a measurement of support quality. Ask when support is available, how urgent incidents are handled and what falls outside the service. A listed support channel does not establish a guaranteed response time.

For backups, ask what is included, how restoration works and how far back you can recover. Choose a retention window that fits how quickly your team notices problems. Have your engineers evaluate recovery and migration for your actual environment.

UniHosted vs HostiFi: cost at your device count

These examples use one paid subscription with sufficient device capacity and monthly billing. They do not assume identical features or support. Have your engineers confirm that one subscription fits your client setup.

HostiFi prices are in USD. Compare the final amounts in your billing currency, including taxes, before calculating savings. At 1,000 devices, compare a written UniHosted Enterprise quote with HostiFi's plan.

UniHosted Core includes email and chat support, custom domains, stable UniFi versions and daily backups. Scale adds founder-led support. HostiFi adds chat, email, custom domains and update testing at $99/month, then phone support and SSH access at $249/month.

UniHosted's annual prices are $590 for Core and $1,490 for Scale. Compare the annual commitment and upgrade terms as well as the monthly total. Sources: UniHosted pricing and HostiFi pricing.

Where is your data stored? EU hosting and GDPR

When a client asks where their network data lives, you need a clear answer. The country hosting the controller matters. So does the company providing the infrastructure.

UniHosted is a Dutch company. Choose our Nuremberg region and your controller runs in Germany on infrastructure from Hetzner Online GmbH, a German company. You get a European hosting partner and a European infrastructure provider for your controller.

For MSPs whose clients prefer European suppliers, that is a concrete reason to choose UniHosted. You can name the hosting partner, infrastructure provider and controller location when answering a client's procurement questions.

European servers and the company behind them

HostiFi offers European server locations through Vultr, a US-based cloud provider. Choosing a European data centre determines where the server runs; Vultr remains a US-based provider. UniHosted's Nuremberg deployment uses Germany-based Hetzner instead.

If your requirement covers both the controller's location and a European infrastructure provider, that distinction matters. HostiFi also documents EU storage for its two off-site backup locations. Neither the server location nor the provider's home country alone establishes GDPR compliance.

Sources: HostiFi server locations, Vultr terms of service (company address), Hetzner company details and HostiFi backup policy.

Document the arrangement for your clients

For GDPR review, include the data processing agreement (DPA), backup locations and subprocessors: the other companies processing data for the service. Also check any access or transfers outside the EU/EEA. The European Commission explains these responsibilities.

Our German hosting statement covers the controller in the Nuremberg region. Confirm backup locations, dashboard processing and the DPA for your plan with our team before committing to broader EU-only requirements in a client contract.

Before switching from HostiFi

Migration assistance is included with every paid plan, whether you move from self-hosting, HostiFi or our Free plan. We check supported devices and controller versions before the move.

• Count your current devices and the clients you expect to add.
• List the support channels and contractual terms you require.
• Ask your engineers to check compatibility and backup availability.
• Agree on migration assistance, a change window and a recovery plan with the receiving provider.
• Test with your own equipment before moving client networks.

A move needs a practical reason. If your current provider meets your needs, staying avoids migration work. We do not promise a fixed migration time or identical reliability between providers.

For the broader choice between managed hosting, on-site equipment and self-hosting, use our UniFi hosting options comparison. You can also browse the alternatives hub.

Questions about HostiFi alternatives

Is UniHosted always cheaper than HostiFi?

No. The lower price changes with device count and required features. UniHosted and HostiFi quote different currencies here. Compare the applicable plans in your billing currency, including the support you need. Use the device-count comparison above for your setup.

Does HostiFi charge per site?

Its standard plans list unlimited sites and users. Device allowance and required features determine the tier to compare.

Is there a free alternative to HostiFi?

UniHosted offers a Free plan on a shared controller for up to five devices on one site, without support or backups. We test release candidates internally. After stability confirmation, updates reach the Free plan before paid controllers. HostiFi advertises a 30-day money-back promise on paid hosting; that is different from a free plan.

Which HostiFi plan includes live chat?

Live chat and email are listed from the $99/month tier. The $19 tier lists community Slack and migration assistance. If direct support is a requirement, include it when choosing a plan even if you have fewer than 25 devices.

Can we keep our existing devices when switching?

Yes. You can keep supported UniFi devices when moving from HostiFi to UniHosted. We’ll check your models and controller version before migration. See our supported-device list.

Final thoughts

Choose around the devices and support you expect to need over the coming year. If you manage client networks and UniHosted Core or Scale fits, try the service with your own equipment first. We're happy to help you compare the options.