UniFi controller as a service: how it works
A UniFi controller service hosts the controller for you. You still manage your network settings; the provider takes responsibility for the hosting services included in your plan.
Self-hosting can suit a home lab. For MSPs managing client networks, the decision also involves maintenance time, backups and access to support.
What you maintain when self-hosting
Running your own controller means planning for:
- Server setup and security patches.
- Monitoring and responding to hosting failures.
- Backups and restore checks.
- Testing and applying updates.
- Certificate maintenance.
Before choosing a hosted service, check which of those jobs it covers. Support and backup access vary by provider and plan.
What UniHosted's paid plans include
Every paid plan uses a dedicated controller and includes daily backups, custom domains, IP access control and migration assistance.
We test release candidates internally and wait for stability confirmation. Updates then reach Free users before paid users.
Core includes email and chat support. Scale includes founder-led support. An SLA is available on Enterprise only, with terms agreed per contract.
What does a UniFi controller service cost?
| UniHosted plan | Monthly price | Support |
|---|---|---|
| Free | $0 | No support |
| Core | $59 | Email and chat |
| Scale | $149 | Founder-led support |
| Enterprise | Custom quote | Agreed in your contract |
Free allows up to five supported devices on one site, using a shared controller. It excludes backups, custom domains, backup import and IP access control.
See current plan details or our cloud controller cost comparison to compare hosting options.
Moving an existing controller
Migration assistance is included with every paid UniHosted plan. That includes moving from self-hosting, another hosting provider or our Free plan.
We check your supported devices and controller version before agreeing on the migration steps. The process depends on your setup.
Final thoughts
If you manage client networks and want help maintaining the controller infrastructure, UniHosted includes hosting, daily backups and tested updates on paid plans. You can try Free with up to five devices on one shared site. No credit card required.