Answer
Yes, you can migrate your UniFi devices from any other UniFi hosting solution to UniHosted. Best of all, our team can handle the entire migration for you at no extra cost, and all your settings will be moved over seamlessly.
Whether you're coming from another cloud hosting provider, a self-hosted controller, or any other UniFi management solution, the migration process is straightforward. You'll export your site configuration from your current provider and import it into your new UniHosted controller.
Even better, our support team is happy to handle the entire migration for you at no extra cost. Just reach out and we'll take care of everything. It's really that easy.
Migration Steps Overview
Export your site from your current provider
Access your old controller, navigate to Settings > System > Export Site, and download the site export file.
Prepare your UniHosted controller
On your new UniHosted controller, ensure Multi-Site Management is enabled under Settings > System > Site Management.
Import your site
Select 'Add Site', choose 'Import Site', and upload the site export file from your old controller.
Migrate your devices
Update the Inform URL to point to your new UniHosted controller. Follow the prompts to migrate your devices.
Verify the migration
Monitor the status as devices transition from 'Getting Ready' to 'Connected'. Verify all settings transferred correctly.
Good to Know
- ✓Site Export recommended: Use Site Export for more control over which devices you migrate, rather than a full backup.
- ✓All settings transfer: Your site configuration, network settings, and device information are all included in the export.
- ✓Minimal downtime: Devices reconnect quickly after updating the Inform URL to the new controller.
- ✓Free assistance: Our team is happy to do the migration for you. Just ask!
Question: Can I migrate from another UniFi hosting solution to UniHosted?
Answer: Yes, you can migrate your UniFi devices from any other UniFi hosting solution to UniHosted. Our team can handle the entire migration for you at no extra cost, ensuring a seamless transition with all your settings intact. The migration process involves exporting your site configuration from your current provider, importing it into your new UniHosted controller, and updating your devices to connect to the new controller. All your settings, networks, and configurations transfer with you. Our support team is happy to assist with the entire migration process—just reach out and we'll take care of everything. For a detailed step-by-step guide, see our documentation: https://www.unihosted.com/docs/migrate-unifi-devices-new-controller-guide
Let us handle the migration for you
Our team will migrate your devices for free and ensure all your settings are transferred seamlessly from your current provider.