Answer
Yes, you can migrate your UniFi devices from the free tier to the paid tier. Best of all, migration assistance is included with every paid plan. We check your supported devices and controller version before agreeing on the migration steps.
The process is straightforward: export your site from the free tier controller, import it into your new paid tier controller, and move your supported devices over. Confirm the process with our team for your setup.
Even better, our support team is happy to handle the entire migration for you at no extra cost. Just reach out and we'll take care of everything—it's really that easy.
Migration Steps Overview
Open your free UniFi environment
Log in to your free tier UniFi environment at try.unifi.unihosted.com.
Create a site export
Export your site configuration, which includes all your settings and device information.
Import into your new UniFi OS Server
Open your new paid UniFi OS Server and import the site export file.
Move your devices
Click the option to move devices over to the new server. Your devices will automatically reconnect.
Good to Know
- ✓All settings transfer: Your site configuration, network settings, and device information are all included in the export.
- ✓Minimal downtime: Devices reconnect quickly after moving to the new server.
- ✓Free assistance: Our team is happy to do the migration for you—just ask!
Question: Can I migrate from the free tier to the paid tier?
Answer: Yes. Migration assistance from Free to a paid plan is included with every paid plan. We check your supported devices and controller version before agreeing on the migration steps. Free uses a shared controller for up to five devices on one site. Paid plans use a dedicated controller. Contact our team to plan your move. See our guide: https://www.unihosted.com/docs/how-to-migrate-your-unifi-controllers-from-free-to-paid-a-step-by-step-guide
Let us handle the migration for you
Migration assistance is included with every paid plan. Contact our team to check compatibility and agree on the steps for your controller.