Looking for a UniFi Hosting Alternative? Try UniHosted
Published onby Dries
Ubiquiti’s UniFi Console is considered the “Official UniFi Hosting” solution. It offers a simple way to run your controller in the cloud. But if you’re an MSP managing client networks, you’ll run into limitations quickly.
Fore example, there’s no backup visibility, no update control, and no actual support unless you pay $999 per year per site. UniHosted gives you the same cloud-based UniFi management, but with support, backups, and scalability included from day one.
Let's dive in!
Before we dive in, please don't self-host your UniFi Controller if you take care of client networks. Sooner or later this will cause issues! It's fine for home users, but definitely not recommended for IT service businesses and MSPs. If you want secure, reliable and a scalable hosting solution check out UniHosted. )
What UniFi Console doesn’t give you
The UniFi Console is designed for end users who run a single controller. It’s hosted by Ubiquiti and looks simple. But under the hood:
- You get no control over updates. Ubiquiti pushes them when they want
- Backups aren’t exposed and restores are limited
- If something breaks, you’re on your own unless you pay $999/year per site
- There’s no custom domain, no SSL configuration, and no authentication options
- Pricing is per site, not per organization, which doesn’t scale for MSPs
If you're managing multiple clients, it becomes expensive and inflexible fast. Let's compare this to our UniFi Hosting alternative
UniFi Console vs UniHosted
| Feature | UniFi Console | UniHosted |
|---|---|---|
| Multi-site support | ✅ Yes | ✅ Yes (unlimited sites) |
| Backups | ❌ Not exposed | ✅ Daily + snapshot access |
| Update control | ❌ Automatic only | ✅ Tested and delayable |
| Support included | ❌ $999/site/year | ✅ Included with every plan |
| SSL + custom domain | ❌ Not supported | ✅ Free and built-in |
| Authentication (SSO) | ❌ Not available | ✅ Available (Enterprise) |
| SLA / DPA compliance | ❌ Not offered | ✅ Included on all paid plans |
| Starting price | $29/month/site | $59/month/unlimited sites |
Why MSPs switch to UniHosted
UniHosted gives you the same cloud-based controller, but with all the pieces MSPs need.
You don’t have to worry about software versions, downtime, or support tickets going unanswered. We handle the hosting. You manage the networks.
You get:
- A single controller for all your client sites
- Transparent pricing with no per-site billing
- Full control over when and how you update
- Automated daily backups and one-click restore
- Built-in SSL, custom domains, and 2FA options
- Human support via chat, email, or video (at no extra charge)
Migrating is easy
If you're currently using the UniFi Console, we’ll help you move to UniHosted without downtime or factory resets. Just restore your backup and re-inform the devices. We’ll walk you through it.
Most migrations take under an hour.
Final thoughts
The UniFi Console is easy to start with. But if you’re managing multiple clients it falls short.
UniHosted gives you everything UniFi’s official hosting doesn’t: version control, support, daily backups, and one controller for every site you manage. It’s built for MSPs and not just end users. Feel free to give us a try.