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How to transfer ownership of UniFi Controller

Published onMarch 10, 2024

Transferring ownership of a UniFi Controller is the process of moving control over UniFi devices and network management capabilities. This is a delicate process that needs to be done carefully to prevent mistakes.

This guide will walk you through the steps to ensure a smooth and secure transfer.

Let's dive in!

Table of Contents

Ownership Transfer

Ownership transfer of UniFi Controllers is necessary in various scenarios, such as when an organization's IT staff changes, or when upgrading to new hardware. Understanding how to properly transfer ownership makes sure that network operations continue without interruption.

Steps for Transferring Ownership

The process for transferring ownership differs depending on the type of UniFi setup you have. Here's how you can transfer ownership for UniFi OS-compatible consoles and self-hosted UniFi Network Servers:

UniFi OS-Compatible Consoles

  1. Sign In: The current owner needs to sign into the UniFi OS Console with their owner account. Understanding the roles and permissions within your UniFi setup is crucial for this step.
  2. Navigate to Console Settings: Once logged in, navigate to the Console Settings of your UniFi Console.
  3. Transfer Ownership: In the Console Settings, you will find an option to 'Transfer Ownership'. Clicking this will allow you to select a new owner from a dropdown list. If the person you wish to transfer ownership to is not listed, you can add them in the 'Admins' tab of your UniFi Console.

Transferring a Self-Hosted UniFi Network

  • Administrative Rights: Self-hosted UniFi Network Servers on Windows, macOS, or Linux do not have a designated 'Owner' but are managed by Administrators. You can invite a new Admin in the Settings > System > Administration section.

In Case of Lost Contact with the Original Owner

If you've inherited a UniFi deployment or cannot reach the original owner, follow these steps:

  1. Factory Reset: Perform a factory reset on all UniFi devices. For self-hosted UniFi Network Servers on Windows, macOS, or Linux, you'll need to uninstall UniFi.
  2. Setup UniFi Anew: After the reset, set up your UniFi network again and re-adopt the UniFi devices.

Password Recovery and Ownership Transfer

Ubiquiti provides tools for password recovery and ownership transfer through the UI Account. If you're encountering issues accessing your UniFi Controller due to password problems, use the UI Account for recovery. This is applicable for both local-only credentials and when remote management is enabled.

Final Thoughts

Transferring ownership of a UniFi Controller is a critical task to the continuity and security of your network. Whether you're transferring ownership of a UniFi OS-compatible console or a self-hosted UniFi Network Server, following the correct procedures is essential.

If you value the importance of secure networks, but you don't want the hassle of maintaining your UniFi Controller, implementing updates and creating backups etc, you might want to check out what we're building at UniHosted.

It's a UniFi Cloud Controller that comes with streamlined network setup and management, alongside advanced security features. Feel free to give us a spin! Additionally, I'm happy to walk you through personally. You can schedule a call with me (Founder of UniHosted) here.

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