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How to set up alerts for your UniFi Controller

Published onby Dries (edited on )

Setting up alerts (or push notifications) in your UniFi Controller is a good way to make sure your network is running smoothly. It's a proactive measure to stay informed about the health and activity within your network.

Whether you're on a small home setup or managing a complex enterprise network, configuring alerts helps you improve your network monitoring and management.

This guide will walk you through the steps to configure the notifications effectively.

Let's dive in!

Table of Contents

Accessing Your UniFi Controller

  • Start by logging into your UniFi Controller. This can be through a local server or a cloud-hosted platform like UniHosted.
  • Within the UniFi Controller interface, find the settings or system preferences. Look for a section related to notifications or alerts.

Configure Alert Preferences

  • Enable Push Notifications: Ensure that the notification system is enabled. You might have options for email alerts, push notifications to your phone, or both.
  • Customize Alert Triggers: Choose which events should trigger an alert. Common triggers include device disconnections, login attempts, and network performance thresholds.
  • Specify Recipients: Define who should receive these alerts. In a team environment, you might want different alerts to go to different team members based on their areas of responsibility.

Test Your Alerts

  • It's important to test your notifications configuration to ensure it works as expected. You can do this by simulating an event that would trigger an alert, like temporarily disconnecting a device.

Best Practices for Alert Management

  • Prioritize Alerts: Not all push notifications are equally critical. Prioritize them based on the potential impact on your network to avoid notification fatigue.
  • Regular Review: Over time, your network and its management needs will evolve. Regularly review and adjust your alert settings to ensure they remain relevant and effective.
  • Educate Your Team: Make sure everyone who receives alerts understands how to respond appropriately to different types of notifications.

Final thoughts

Setting up alerts for your UniFi Controller is a good step for proactive network management. Alerts make sure that you're always informed about the health and security of your network.

At UniHosted, we include alert features in our offering. We are working with advanced alerting capabilities, without the need for extensive configuration or maintenance on your side.

Feel free to give us a spin! Additionally, I'm happy to walk you through personally. You can schedule a call with me (Founder of UniHosted) here.

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