How to download and Install the UniFi controller on a Mac

If you're venturing into setting up a UniFi network, one of the first steps is to install the UniFi controller software on your Mac. This software acts as the command center for your network, allowing you to manage UniFi devices like access points, switches, and routers.

Whether you're just getting started or expanding an existing network, setting up the UniFi controller on a Mac is a straightforward process.

Let’s dive into the steps.

What is a UniFi controller?
Step 1: Check your system requirements
Step 2: Download the UniFi controller software
Step 3: Install the UniFi controller software
Step 4: Set up your UniFi controller
Step 5: Accessing the UniFi controller
Step 6: Keeping your software updated
Troubleshooting common issues
Additional Tips for UniFi controller on Mac
Final Thoughts

What is a UniFi controller?

Before we get into the installation process, let's clarify what the UniFi Controller is.

The UniFi Controller is a software application developed by Ubiquiti that centralizes the management of UniFi devices. It's essential for tasks like setting up Wi-Fi networks, monitoring traffic, and configuring network security.

Whether you're managing a home network or a business setup, the controller provides a user-friendly interface to keep everything under control.

Now, let’s walk through the process of downloading and installing the UniFi controller on your Mac.

Step 1: Check your system requirements

Before you start the download, it’s important to ensure your Mac meets the system requirements for running the UniFi controller. This ensures that you don’t run into issues during installation or while using the software.

Operating System: Your Mac should be running macOS 10.13 (High Sierra) or later. While the software may run on older versions, it's best to use a supported OS for the smoothest experience.
Java Runtime Environment: The UniFi controller requires Java 8 to operate. If you don’t have Java installed on your Mac, you can download it from the official Java website.

Step 2: Download the UniFi controller software

With the system requirements checked, it’s time to download the UniFi controller software.

Visit the UniFi Download Page: Navigate to Ubiquiti's official website. You’ll find the UniFi controller software in the Downloads section. Here’s the direct link to the UniFi Network Controller software.
Choose the Correct Version: On the download page, you’ll see different versions of the software. Make sure to select the version for macOS. Always download the latest stable release to avoid any bugs or compatibility issues.
Download the .dmg File: Click on the download link for macOS. This will save a .dmg file to your Mac, which is the installer package for macOS applications.

Step 3: Install the UniFi controller software

Once the .dmg file has downloaded, you’re ready to install the software on your Mac.

Open the .dmg File: Go to your Downloads folder and double-click the .dmg file. This action will mount the disk image and open a new Finder window displaying the UniFi application icon.
Drag to Applications: Drag the UniFi icon into your Applications folder to install the software.
Launch the Controller: After the installation, go to your Applications folder and double-click the UniFi icon to launch the controller.
Allow Security Permissions: macOS may prompt you to confirm that you want to open the application. If you see a security warning, click "Open." If macOS blocks the application due to security settings, go to System Preferences > Security & Privacy, and under the General tab, you’ll find an option to open the blocked app.

Step 4: Set up your UniFi controller

Now that the software is installed, it’s time to configure your UniFi controller.

Initial Setup Wizard: When you launch the UniFi controller for the first time, you’ll be guided through a setup wizard. This wizard helps you configure the basic settings for your controller.
Create a UniFi Account: If you don’t already have a UniFi account, you’ll need to create one. This account is necessary if you want to manage your UniFi devices remotely.
Set Up Your Network: The setup wizard will prompt you to set up your first network. You’ll need to name your network, set up Wi-Fi SSIDs, and configure other devices connected to the network.
Cloud Access (Optional): The UniFi controller offers Cloud Access, which allows you to manage your network from anywhere. If you want this feature, you can enable it during the setup. It’s optional but useful if you need remote control of your network.
Finish Setup: Once you’ve completed the setup wizard, your controller will be ready to use. You’ll see an overview of all your UniFi devices and can start managing your network.

Step 5: Accessing the UniFi controller

After the initial setup, you’ll access your UniFi controller via a web browser.

Access Through Localhost: Open your web browser and go to "https://localhost:8443". This URL will take you to the UniFi controller dashboard. If you’ve enabled Cloud Access, you can log in using your UniFi account to manage your network remotely.

Step 6: Keeping your software updated

Ubiquiti frequently releases updates for the UniFi controller. Keeping your software up to date is important for ensuring you have the latest features and security enhancements.

Manual Updates: You can check for updates manually by visiting the UniFi download page. Download the latest version and install it using the same steps outlined earlier.
Automatic Updates: For convenience, you can configure the controller to automatically check for updates. This ensures your network is always running the latest software version.

Troubleshooting common issues

Even though the installation process is usually smooth, you might encounter some issues. Here’s how to tackle common problems:

Java Issues: If the controller doesn’t start, the issue might be related to Java. Make sure you’ve installed Java 8, as this is required for the UniFi controller to run correctly on macOS.
Firewall Problems: If you can’t access the controller at "https://localhost:8443", your firewall might be blocking the connection. Check your firewall settings and ensure that traffic on port 8443 is allowed.
Performance Issues: If the controller is sluggish, it could be due to limited resources on your Mac. Consider upgrading your RAM or closing other applications to free up resources. The UniFi controller can be resource-intensive, especially when managing a large network.
Network Discovery Problems: If your UniFi devices are not showing up in the controller, ensure they are on the same network as your Mac. Also, double-check that your devices are properly powered and connected.

Additional Tips for UniFi controller on Mac

To optimize your experience with the UniFi controller on a Mac, here are a few additional tips:

Use a Dedicated Machine: If you’re managing a large network, consider using a dedicated Mac or a server for the UniFi controller. This can help prevent performance issues and ensure that your network is always monitored.
Regular Backups: Make sure to back up your UniFi controller settings regularly. This way, if something goes wrong, you can quickly restore your network to a working state. You can set up automated backups through the UniFi controller’s settings.
Remote Management: If you’re managing networks for multiple locations, consider setting up remote management through the UniFi Cloud. This allows you to manage all your networks from a single interface, no matter where you are.
Explore Advanced Features: Once you’re comfortable with the basics, dive into the advanced settings. UniFi offers a range of powerful features, from detailed network analytics to custom user permissions. Exploring these can help you get the most out of your network.

Final Thoughts

Congratulations! You’ve successfully downloaded, installed, and set up the UniFi controller on your Mac. With the controller up and running, you’re ready to take full control of your network, whether at home or in a business environment.

The UniFi Controller is a powerful tool that offers a wide range of features to optimize and secure your network.

If you're looking for an easier way to manage your network without the hassle of self-hosting, consider trying UniHosted's cloud-hosted UniFi controller service. We offer a seamless experience, so you can focus on managing your network while we handle the infrastructure. With our service, your controller is always up-to-date and accessible from anywhere. Give it a try, and see how simple network management can be with UniHosted!