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Add users and manage their statuses in UniFi Controller

Published onby Dries (edited on )

Managing user access and roles within the UniFi Controller is crucial if you are working in teams. It helps maintain security and efficiency of your network. Let's dive in the world of UniFi user management.

UniFi Identity Enterprise centralizes user identity management. You can allow network administrators to add or import users, manage user lifecycles, and control access to workspace resources.

Here is how you can add users and manage their statuses within the UniFi Controller.

Table of Contents

Adding Users to UniFi Controller

  1. Navigate to UniFi User Management: Access your UniFi Controller interface. Go to Organization > Members > Users to manage user access and roles.

  2. Add or Import Users: You have the option to add users manually or import them in bulk. To add a user manually, click on the "Add User" button and fill in the necessary information, such as name, email, and role. For bulk import, use the import function to upload a CSV file containing user details.

  3. Assign Roles and Access: When adding a user, specify their role within the network. UniFi offers various roles, each with different levels of access and permissions. Assign a role that matches the user's responsibilities and access needs.

Managing user statuses

UniFi Identity Enterprise provides a streamlined process for managing user statuses, helping administrators control access and maintain network security:

  • Active: Users who have set their new password and can sign in to UniFi Identity Enterprise. These users have full access based on their assigned roles.

  • Staged: Users whose account invitation email has not been sent or who haven't activated their account yet. Staged users need to complete the activation process to gain access.

Best practices for UniFi user management

  • Review User Access: Periodically review the list of users and their access levels. Remove or modify access for users who no longer require it or whose roles have changed.

  • Use Secure Invitation Processes: When inviting new users, ensure that the invitation and account activation process is secure. This may include verifying email addresses and encouraging strong password creation.

  • Educate Users: Inform users about security best practices, including password management and phishing awareness. Educated users are less likely to compromise network security.

  • Leverage Groups for Easy Management: If the UniFi Controller supports it, organize users into groups based on their roles or departments. This simplifies managing permissions and access for multiple users simultaneously.

Final thoughts

Efficiently managing users and their statuses in the UniFi Controller is important for MSPs or IT-service companies handling multiple networks in teams. It helps too maintaining a secure and organized network.

At UniHosted, we can help you manage this. Our cloud-hosted UniFi Controller services are designed to simplify the management, providing an efficient solution for your scalable networking needs.

Feel free to give us a spin! Additionally, I'm happy to walk you through personally. You can schedule a call with me (Founder of UniHosted) here.

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