Sam Caribbean Case Study

How Sam Caribbean Limited uses UniHosted in their network management infrastructure.

Sam Caribbean Limited, based in Trinidad and Tobago, has various business arms with different locations on the island, including the School of Accounting and Management.

Written by Iron Brands

Cofounder UniHosted

Initial Setup and Challenges

Before adopting UniHosted, Sam Caribbean Limited faced several challenges with their wireless infrastructure:

Our previous setup was using Ruckus Zonedirectors and a mix of legacy Linksys APs. The infrastructure was not centrally managed, leading to inconsistent coverage and roaming issues.

Challenges like:

• Legacy equipment: The original Linksys APs were ad hoc, resulting in poor coverage and lack of centralized management.

• Scalability issues: Managing multiple campuses and locations with on-premises Ruckus controllers required costly metro Ethernet links and frequent maintenance.

• Management overhead: The need for hardware renewal and managing on-premises controllers became increasingly unsustainable.

Ruckus was a good solution initially, but the on-premises management and hardware limitations led us to seek a cloud-based alternative.

Discovering UniHosted

Christopher discovered UniHosted while researching cloud-based solutions to replace their aging Ruckus infrastructure.

The goal was to find a platform that allowed centralized management without the high costs associated with maintaining metro Ethernet links and on-premises controllers.

A Google search led me to UniHosted, and after comparing a few options, UniHosted stood out for its flexibility, support, and reasonable pricing.

Transition to UniHosted

Transitioning to UniHosted provided several benefits for Sam Caribbean Limited:

• Scalability: UniHosted’s cloud-based solution enabled centralized management of APs across multiple locations without the need for metro Ethernet links.

• User-friendly interface: The intuitive interface made it easier to manage the network, even with the complexity of multiple campuses.

• Proactive support: The UniHosted team provided responsive support, ensuring a smooth transition from the testing phase to full deployment.

UniHosted’s pricing was reasonable, and their support team was genuinely interested in helping us succeed, which made a big difference.

Benefits realized

Sam Caribbean Limited highlighted several key benefits from using UniHosted:

• Reduced management overhead: Centralized cloud management eliminated the need for on-premises controllers

• Enhanced Security: Integration with UniFi accounts for login improved overall security.

• Reliability: The service ensured consistent connectivity and reduced downtime, even with multiple ISPs.

Since switching to UniHosted, managing our APs across different campuses has become seamless, and the overall reliability has been impressive.

Impact and Recommendations

Since switching to UniHosted, Sam Caribbean Limited's operations have significantly improved. The centralized cloud management, ease of use, and enhanced security measures have made the service reliable and efficient, allowing the team to focus on other critical tasks.

Our operations have improved significantly. The stability and support from UniHosted allow us to manage our network more effectively and focus on other priorities.

Would Sam Caribbean Limited recommend UniHosted?

We highly recommend UniHosted. Their stability, support, and ease of use have made them an essential partner in our network management.

Final Thoughts

UniHosted has greatly improved Sam Caribbean Limited's network management capabilities, providing a secure, reliable, and user-friendly platform.