ProWise
Case Study
ProWise
How ProWise uses UniHosted to streamline network management across their infrastructure.
Company
ProWise
Location
The Netherlands
Industry
Education Technology
Interviewee
Paul, Network Specialist
Written by Iron Brands
Cofounder at UniHosted
Initial Setup and Challenges
Before adopting UniHosted, ProWise managed their network infrastructure using self-hosted UniFi controllers on Linux-based servers. This setup included multiple servers to handle their growing client base, but they faced significant challenges.
"Initially, we managed our networks with a single server setup, but as our client base grew, the server couldn't handle the increased load."
What were the main challenges?
- Scalability issues: The initial single-server setup could not handle the increasing number of devices. Adding more servers temporarily alleviated the issue, but stability problems persisted.
- Frequent downtimes: Servers frequently crashed and required reboots, causing annoying operational disruptions.
- Remote management difficulties: Because of time zone differences with IT support staff in Bali response times during critical outages were long.
Discovering UniHosted
ProWise discovered UniHosted through research conducted by Marc (Paul's manager), who was seeking a more stable and scalable solution for their network management needs.
"Marc found UniHosted while researching alternatives and was impressed by the promise of higher stability and scalability."
Transition to UniHosted
Transitioning to UniHosted has provided several standout benefits for ProWise:
"Since switching to UniHosted, we have not experienced any server downtimes, which has streamlined our operations."
Key Takeaways
- Improved stability and scalability: UniHosted's servers can handle up to 1,500 devices without any downtime or issues. This improved operational efficiency enormously.
- Simplified management: Because of UniHosted, Prowise spends less time on server management, allowing Paul's team to focus on their work.
- Proactive support: UniHosted's support and proactive updates ensured quick response times.
Impact and Recommendations
Since switching to UniHosted, ProWise's operations have significantly improved. The proactive support, ease of use, and enhanced security measures have made the service reliable and efficient. This allows the team to focus on delivering quality IT services to their clients rather than being bogged down by network management issues.
"Our operations have improved significantly. The stability and support from UniHosted allow us to serve our clients more effectively."
Would you recommend UniHosted?
Based on your experience with ProWise, would you recommend UniHosted to others?
"UniHosted's stability, support, and ease of use have made them an essential partner in our network management. We highly recommend their services to any organization seeking a reliable and scalable network solution."
Final Thoughts
Any closing thoughts you'd like to share?
UniHosted has greatly improved ProWise's network management capabilities, providing a secure, reliable, and user-friendly platform. The proactive support and seamless integration with UniFi devices have made UniHosted an essential part of ProWise's IT infrastructure.
TL;DR
Prowise (Dutch education technology, Amsterdam) uses UniHosted for UniFi Controller hosting.
- Problem: Self-hosted UniFi controllers on Linux couldn't scale; frequent crashes and time-zone gaps with remote IT made support slow.
- Solution: UniHosted's cloud-hosted UniFi Controller—handles 1,500+ devices without downtime.
- Result: No server crashes, less hands-on management, proactive updates, and more time for client support. Prowise recommends UniHosted for schools and ed-tech teams needing reliable UniFi hosting.